The Essential Cloud: Top Tools for Lawyers, New and Improved
It has been six years since I wrote my initial list of essential cloud tools for lawyers. Since that time, the cloud has become near-ubiquitous. Attorneys are comfortable with it. The smartphone era...
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Novus Law, Vorys Named COLPM 2017 InnovAction Award Winners
This year has seen an explosion of articles about artificial intelligence, technology and innovation, often in the context of transforming the legal profession. The writings have been accompanied by a...
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Would You Pass a Trust Account Audit?
Every lawyer knows mismanaging a trust account (IOLTA) can have terrible consequences. However, most lawyers receive little or no training in how to manage a trust account before opening one of their...
View ArticleHarnessing the Intuitive, Persuasive Power of Analogy
We all struggle with conveying complicated ideas, whether in spoken or written communication. The issue is particularly acute in the fields of law and medicine, where professionals work to explain...
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Ways Screen Shot Tools Help You Communicate
A picture is worth a thousand words, and pictures of your device’s screen are no exception. Those screen shot images can help people troubleshoot problems with your device — and help you better...
View ArticleSeven Words to Learn Before You Apply for Your Next Loan
Growing law firms need cash, but cash can get tight. All firms should have access to reserve cash, such as a line of credit, but applying for a loan can be nerve-wracking — especially when bankers...
View ArticleDomo Arigato: How to Prepare for the Coming Robot Apocalypse
You’ll have heard by now that the robots are coming for you. First, they’ll take your job. Then, your home and family. Next, your car. And, just when you think it’s over, that’s when they swipe your...
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Doodle to Boost Productivity
In the following, I hope to convince deeply professional, widely respected, well-educated, multi-degreed grown-ups to doodle. Doodling may be the very last activity you’d look to for improving your...
View ArticleVideo: Pasting Text for Better Formatting
If you’re like most lawyers, you recycle text from other documents a lot. But cutting-and-pasting is a frequent source of formatting disasters in Microsoft Word. Instead of always using CTRL-V when...
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Speaking and Lawyering: Balancing the Jobs
As a lawyer and businessperson, you have two jobs in one. Some of us, including me, add the job of professional speaker to our already teeming calendars. Maybe you’ve considered taking on some speaking...
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Local Map Rankings: Has Your Law Firm Been Filtered?
Local map rankings are a big deal for law firms. If you’re an attorney with an unstaffed virtual office, share the same building with a law firm in the same practice area, or even have a competitor...
View ArticleFive Steps to Confront Burnout, Addiction and Depression
There’s no denying it: Lawyers have the highest behavioral impairment rate of any profession. Research has shown it. It is spotlighted in the media, as in a recent New York Times feature on a lawyer...
View ArticleSix Ways to Make Clients Happy to Pay Your Bills
No one likes to pay bills. Even when the service or product we are paying for was way more valuable than the actual dollar amount on the invoice, we humans just hate to see the money out the door. And...
View ArticleMagic Business Development Pill for Lawyers
A number of years ago, a good friend shared what he considers the “magic business development pill.” It’s simple. There are only two ingredients: 1) Make your conversation all about the client (or...
View ArticleThink Big, Act Small: The Cure for What Ails a Struggling Associate
When I was practicing law at a large firm, the associate annual review period was always an interesting time around the office. This may not be true at all firms, and perhaps there’s more frequent...
View ArticleHow to Calm an Angry Client in 90 Seconds or Less
At one time or another in your career, you will confront an angry client. Unfortunately, law school does not prepare us for dealing with clients. We are dependent on our own life skills and common...
View ArticleTop Five Keyboard Shortcuts
If you’re of a certain age, the first computers you used did not have mice. They certainly had no graphical user interface, or GUI, a term now as archaic as WYSIWYG — what you see is what you get. Then...
View ArticleChecklist for Making the Most of Media Mentions
You know being quoted in the press can be great for your law practice. It provides third-party validation that you’re amazing, right? If you’ve been following Attorney at Work, you’ve already learned...
View ArticleRepresenting Rural Clients from a Big-City Office: Think Beyond Technology
In rural areas across the U.S., people are experiencing a unique legal problem: Lawyers are hard to find. Aging rural lawyers are retiring, and no one is around to replace them. This means criminal...
View ArticleSeven Ways You May Be Sabotaging Your Business Development Efforts
In initial meetings with lawyers, I like to have them tell me what they’ve done in marketing and business development — what has worked and what hasn’t and what they are trying to accomplish. I’ll...
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