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Five Things I Loved at the 2015 Futures Conference
Once a year, the College of Law Practice Management meets at its Futures Conference to induct new fellows into the College and discuss issues of importance to the delivery of legal services. This...
View ArticleLawyer’s Gift Guide: Time to Tech the Halls
It’s been more than a decade since I launched my annual Holiday Gift Guide for Lawyers to provide ideas for friends and family rather than have them select yet another gift plastered with the scales of...
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Fix Your Website ‘Contact Us’ Page
The “Contact Us” page should be one of the most heavily trafficked pages of your law firm’s website — from both desktop and mobile devices. Yet this page is often overlooked, as most firms don’t fully...
View ArticleFour Pre-Holiday Networking Tips for Introverts
If you are an introvert, you aren’t the only lawyer who is. So is Susan Cain, a Wall Street lawyer and author of “Quiet: The Power of Introverts in a World That Can’t Stop Talking.” In her book and TED...
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Holiday Technology Wish Lists
Minecraft Gameband? Apple Watch? Star Wars Battlefront PS4? The new IBM Watson Trends app uses tens of millions of online conversations to learn consumer shopping patterns, to help us all track, in...
View Article2015 What’s Hot and What’s Not in the Legal Profession
Once again, Attorney at Work readers are the first to receive Bob Denney’s annual report on the trends affecting the legal profession, “What’s Hot and What’s Not in the Legal Profession.” Which trends...
View ArticleIt’s Your Money: Steps to Improve Collections
Almost every law firm has issues with collections at one time or another. At the very least, most firms would benefit from making improvements to their collections processes. So let’s take a look at...
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What’s Next in Marketing Technology?
Question: Technology in all its forms is quickly becoming a big part of marketing. What are the most important tools we should be using at our firm? What should we do first to make sure we’re keeping...
View ArticleSelf-Destructive Language
Lawyers are hard-wired to be precise when writing and speaking. When practicing law they honor that precision rigorously. However, when it comes to interacting with their market, let’s just say their...
View ArticleEfficiency Killers in Your Law Firm
Your firm’s main phone line rings and you reach to pick it up. It’s force of habit. But if you’re a partner, it can lead to lower profits for your firm. The difference between a thriving law firm and a...
View ArticleUpping Your Marketing Game
As the new year approaches, a lot of firms ask their lawyers to prepare annual business or marketing plans. Even without that structure, it makes sense to take a step back to reflect and assess what...
View ArticleFive Healthy Holiday Travel Tips
While lots of things about the holidays are great, holiday travel is stressful. The roads and airports are crowded, the weather is not always cooperative, and the trips are often long. But don’t let...
View ArticleNine Vital Numbers for Your Law Firm’s Health
Lawyers typically hate numbers like cats hate water (or cucumbers). Business words like “profit” are often shied away from, too, due to the decorum and ethics of the legal profession. Folks, I beg you....
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New to Your Firm: Overcoming Performance Anxiety
The interviews and the wining and dining are behind you. You’ve accepted the position and joined your new law firm. You’re excited by the opportunity, but you worry about your initial performance. You...
View ArticleDocument Automation Choices: Buy or Build?
In my previous post, “Choosing a Document Automation System,” we kicked off the topic with a checklist of circumstances and goals for those embarking on what can be a challenging journey. This post...
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Highlights: 2015 Apple at Law User Survey
This fall, Attorney at Work collaborated with MILOfest to conduct the “2015 Apple at Law Users Survey,” aimed at getting a snapshot of how law firms are using Apple products. We asked Tom Lambotte, CEO...
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Networking on the Road
A busy travel schedule can be good for business development. Ruth Carter tells how she does it in today’s installment of “Connect the Dots: A Lawyer’s Guide to Networking.” Looking over my calendar...
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Networking Times Five
Networking, the art of connecting the dots in a way that both builds your practice and helps people find solutions to their problems, is an evergreen topic of discussion among lawyers. From “I can’t do...
View ArticleHow to Chat at Networking Events
Cat got your tongue? Our special two-week holiday series, “Connect the Dots: A Lawyer’s Guide to Networking,” continues today with good tips on starting and sustaining conversations. You’ve heard...
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It’s All About Relationships (Not)
For years I’ve heard the mantra, “It’s all about relationships.” At the risk of casting an unwelcome pall in the middle of the holidays, bear with me while I gore this venerable ox, a quaint vestige of...
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